Summary:
This article explains how to use the Help system in Ownquity to find the information you need quickly.
Help Button:
Every page in Ownquity has a help button (the ? icon) in the top-right corner of the header bar. Clicking it opens a help dialog with content specific to the page you are currently viewing.
This is the fastest way to get context-sensitive help without leaving your current page.
Help Page:
The Help page (accessible from the sidebar menu) lists all available help articles in one place. Each article is shown as a collapsible panel — click the header to expand and read the full article.
Searching for Help:
Use the search bar at the top of the Help page to find articles by keyword. Type a term related to your question (e.g., "mortgage", "calculator", "dashboard") and press Enter or click the search icon.
The search matches against keywords associated with each article. To clear the search and see all articles again, click the X button next to the search bar.
Tips for Effective Searching:
- Use single words rather than full sentences (e.g., "penalty" instead of "how to calculate penalty").
- Try different terms if your first search returns no results (e.g., "home" instead of "house", or "rate" instead of "interest").
- Common keywords include: dashboard, mortgage, calculator, settings, account, property, bank, rate, prepayment, equity, profile.
Available Help Topics:
The help system covers all major features of the site including:
- Account types — anonymous, guest, and registered users
- Property management — adding and tracking homes
- Mortgage management — adding mortgages and tracking prepayments
- Dashboards — creating and understanding dashboard charts
- Calculators — payment, penalty, interest, buy vs. rent, and more
- Bank mortgage rates — comparing and understanding rate data
- Community rate reporting — submitting and viewing crowdsourced rates
- Financial profile — managing your assets, debts, and income
- Settings — customizing your site experience
- Messaging — chatting with specialists and community members