Summary:

This article describes how to use the messaging features in Ownquity to communicate with other users, mortgage specialists, and realtors.

Message Types:

The Messages page organizes your conversations into three categories:

Direct Messages Private one-on-one conversations with other users, mortgage specialists, or realtors. These are visible only to you and the other participant.

Mortgage Discussions Community discussion threads about mortgage-related topics. You can participate in existing discussions or start new ones. These are split into:

• Your Discussions — threads you have participated in.
• All Discussions — all available mortgage discussion threads.

Listing Discussions Conversations tied to specific property listings shared by realtors. These allow you to ask questions or discuss details about a particular property.

Navigating Conversations:

The left sidebar shows all your available conversations organized by type. Click on any conversation to open it in the main chat area.

You can collapse or expand the sidebar using the arrow toggle button to give more room to the chat area, which is especially useful on smaller screens.

Sending Messages:

Once you have selected a conversation, type your message in the input area at the bottom of the chat panel and press Enter or click the send button to post it.

Notifications:

When you receive a new message while on a different page, the Messages menu item in the sidebar will show a blinking notification icon. This ensures you never miss an important conversation.

You can also enable browser push notifications in Settings to receive alerts even when the browser tab is not active.

Requirements:

• You must be logged in as a Guest or Registered user to use messaging.
• Anonymous users can read public mortgage discussions but cannot send messages.